Reviews

Hear It Straight from Our Happy Customers

I recently had the pleasure of working with Gary from Superior Fire Flood & Mold for mold restoration, and I couldn’t be more impressed with his service. From the moment I reached out, Gary was professional, responsive, and put my mind at ease during what could have been a very stressful situation. He thoroughly assessed the problem and explained every step of the process, making sure I was fully informed and comfortable.

Gary is incredibly knowledgeable, detail-oriented, and efficient. He took his time to address the mold issue in my home and worked with care, ensuring the job was done right. I saw a significant improvement right away, and he left my home spotless once everything was finished.

What really stood out was Gary’s dedication to customer satisfaction. He went above and beyond to make sure everything was taken care of, and even followed up afterward to ensure there were no lingering concerns. I highly recommend Gary and South Pacific Environmental for mold restoration—his professionalism and expertise truly make him stand out!

- Jason C.

I can’t thank Gary enough for his service. From initial contact through the completion of the project, Gary’s professionalism and commitment to his profession are a testament to his character. Not only did Gary answer all our questions and provided solutions, he also was available and on time as promised.

– Todd D.

Superior Fire Flood & Mold consistently delivers exceptional customer service and high-quality work. Gary, Terri, and the rest of the team take the time to thoroughly understand your needs and provide clear explanations of their work. The professionalism, expertise, along with their amazing work reflects their commitment to excellence. They value their customers and take pride in their restoration services. Definitely recommend South Pacific Environmental for anyone in the Missoula, MT area who is in need of reliable restoration services!

– Morgan L.

Absolutely outstanding work and customer service from the moment we called for our commercial restoration and cleaning project until the very end of the project! Went above and beyond to provide a solution for us and supported us even after completion. Highly recommend this company for any of your restoration needs!

– Chris D.

My air bNb flooded a couple days before new renters were coming in. I called some friends who live in MT (I’m in CO) and they have me South Pacific Environmental’s number. It was later on Sunday afternoon and I left a message. Gary called me back within 10 minutes, arranged to meet the cleaners in 1/2 hour to get keys and provide an assessment. He was prompt, knowledgeable and a good communicator. He worked with my insurance adjuster and got the home dried, mold-free, ready to restore and put back into the rental market. I recommend them highly.

– Kari K.

While traveling for medical care my pest control professional notified me of a leak. Superior Fire Flood & Mold was onsite in no time. I’ve been able to continue medical treatments while speaking to the team at my home daily. Couldn’t ask for a more trustworthy and responsible company to work with. Strongly recommend South Pacific Environmental.

– Robert M.

For capable, communicative, and confidence-instilling service, you can do no better than Gary Ashcraft when you have a frozen-pipe home disaster. Gary came out on Christmas day for us, to place fans and dehumidifiers. His prompt mitigation of the flood in our dining room/kitchen prevented mold from developing, and saved our flooring. He kept us apprised of the process and progress, set up the required sub-contractor work, assuaged our worry, and appropriately set our expectations.

– Karen R.

Very responsive and easy to communicate with. Top notch quality and overall great people. I recommend them to everyone I know!

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